Refund Policy
Legal Disclaimer
The content provided here constitutes only general and professional explanations and information regarding the creation of refund policies. Since the specific terms that should be established between your business and your customers and visitors cannot be known in advance, this content should not be relied upon as legal advice or recommendations. We recommend that you seek professional legal advice to understand the necessary elements of your terms of service and to receive support in their creation.
Refund Policy – General Principles
A refund policy is a legally binding document that establishes the legal relationship between you and your customers, specifying the methods and conditions for refunds. Online businesses selling goods may be required (by local laws and regulations) to provide a return and refund policy. In some jurisdictions, it may also be necessary to comply with consumer protection laws. Furthermore, it may be required to avoid legal claims from customers dissatisfied with purchased goods.
Refund Policy - Detail
Generally, refund policies clearly state the following items: the refund period, the scope of the refund (full or partial), and the conditions for a refund.